If your game environment is unstable or some apps installed on your device are corrupted,

the game may not run smoothly.

Please check your game environment first. If the issue persists,

please proceed with reinstalling the app.

■ How to Check Your Game Environment

1. Delete unnecessary applications and data installed on your device

2. Update your device OS to the latest version

3. Check your Wi-Fi and mobile data connection status

4. Change the graphics quality in the game settings to match your device specifications

5. Restart your device

■ How to Clear Data/Cache and Reinstall

1. Settings > Application Management > Application Manager > Pixel Guardians: Idle RPG

2. Delete the game in the following order: [Clear Cache > Clear Data > Delete] (Android only)

3. Go to the app store and reinstall [Pixel Guardians: Idle RPG], then launch the game

   (For iOS, please proceed with step 3 only.)

※ Menu paths may vary depending on the device you are using.

※ Network charges may apply during download depending on your internet environment,

so please download the app in a stable network environment.