Payment

I would like to request a refund for a purchased item.

I was charged twice for the same purchase.

I didn’t receive the item I purchased.

My payment keeps failing.

Installation & Launch

The game is not launching properly.

The game closes during gameplay.

Accounts

Where can I find my UID?

How do I link my account?

Can I continue playing with my existing data after changing devices?

Can guest accounts be recovered?

I forgot my login account or password.

See all 6 articles

Game Settings

Where can I redeem a coupon?

Where can I manage push notification settings?

Gameplay

When are the daily and weekly reset times?

Where can I check summon rates?

What is the Summon Level?

Where can I obtain Guardian Essence?

Can I return to a previous stage?